01
48 hours before
A friendly heads-up.
A personalised SMS with the appointment details gives patients time to plan — or let you know if plans have changed.
A little nudge. A fuller day.
Reminders that
actually reduce
no-shows. Not just
we sent an SMS.
SMS reminders reduce no-shows by up to 35%. DrKing sends smart reminders via SMS and WhatsApp — timed perfectly, personalised, and with one-tap rescheduling for patients who need to change.
Built for Australian healthcare practices
Appointment confirmed
One less thing to chase.
9:41
DrKing reminders
Today, 9:41 am
Delivered
Less chasing. More caring.
Your front desk can breathe.
35%
No-show reduction
SMS + WhatsApp
Meet patients where they are
One-tap
Easy rescheduling
Smart timing
The right nudge, right on time
Thoughtful timing. On autopilot.
A better appointment journey.
Without another phone call.
From the first reminder to a second chance to book, DrKing keeps the conversation going.
02
2 hours before
A helpful nudge.
A WhatsApp reminder with a location map makes it easier to get out the door and arrive at the right place.
03
If they don’t make it
A fresh start.
An automatic rebooking SMS goes out within 30 minutes of a no-show. No awkward chasing. Just an easy next step.
Small messages.
A meaningful difference.
Everything your practice needs to turn a reminder into a patient who turns up.
Your reminder schedule
48 hours beforeSMS ready
2 hours beforeSMS ready
SMS reminders
The right words.
At the right moment.
Send patient appointment reminder SMS messages at 48 hours and 2 hours before a visit. Keep the date, time and practice details close at hand, so a busy day doesn’t become a missed appointment.
Explore fewer no-showsA helpful message from your practice
Your appointment is in 2 hours.
Here’s where to find us.
WhatsApp reminders
A familiar place.
A friendlier reminder.
Reach patients in a conversation they already know. A timely WhatsApp message with a location map helps them find your practice, with the details they need in one place.
A little change of plans
Can’t make your appointment?
Let’s find a time that works.
Reschedule appointment →
One-tap reschedule
Plans change.
Your diary can, too.
Make it easy for patients to tell you they can’t make it. One tap takes them from their reminder to rescheduling, helping your team hear about changes before an empty slot becomes a surprise.
Keep the door open
Hi Sarah, we missed you today. Ready to find a new time for your appointment?
Within 30 minutes
Automatic rebooking
A missed visit.
Not a lost patient.
When a patient is marked as a no-show, DrKing sends a rebooking SMS within 30 minutes. A gentle invitation helps bring their care back on track, without adding another call to your team’s list.
More ways to reduce no-showsA message that sounds like you
Hi Patient name,
we’re looking forward to seeing you on Appointment date.
Your words. Automatically.
Customisable templates
Your practice.
Your voice.
Make each reminder feel like it came from your team. Personalise message templates with appointment details, a warm greeting and useful instructions, so patients know what to expect before they arrive.
Care starts with understanding
A familiar language.
A little more confidence.
HelloHolaBonjourCiao
Multi-language support
A clearer message.
In their language.
Help more patients feel understood with reminders in their preferred language. Bring clearer communication to your diverse patient community, from the first nudge to the next booking.
For the people
who care for people.
From a busy dental chair to a specialist consulting room, your time matters. Give patients an easier way to remember, reschedule and return.
A little more clarity
Good questions.
Simple answers.
The details behind a better reminder.
When does DrKing send appointment reminders?
The reminder journey starts with an SMS 48 hours before the appointment, followed by a WhatsApp reminder with a location map 2 hours before. SMS reminders can also cover the 2-hour touchpoint. Discuss your preferred channel and timing setup with the DrKing team.
Can patients reschedule directly from an SMS reminder?
Yes. Patients can tap the rescheduling link in their reminder to start changing their appointment. This gives them an easy way to act when plans change and helps your practice hear about it earlier.
What happens if a patient still misses their appointment?
When the appointment is marked as a no-show, DrKing sends an automatic rebooking SMS within 30 minutes. The message invites the patient to book again, helping your team follow up without making another manual call.
Can we customise the wording and language of reminders?
Yes. DrKing supports customisable message templates and multi-language reminders, so messages can reflect your practice’s voice and your patients’ preferences. Confirm the languages and template options you need during your demo.
Are SMS appointment reminders suitable for Australian practices?
DrKing’s SMS and WhatsApp appointment reminders are designed for Australian healthcare practices, including dentists, specialists and allied health providers. They help patients remember appointments and act on changes. The up-to-35% no-show reduction is an indicative benefit, not a guaranteed result; outcomes vary by practice and patient group.
Less admin. More human.
Your next fuller day
starts with a little nudge.
See how DrKing’s appointment reminders can give your patients clarity — and your team time back.
Let’s talk about your practiceSmart reminders. A more connected patient experience.