Your receptionist is
on another call.
During peak hours, 1 in 4 calls go unanswered. Not because your team is bad — because they're human and can only handle one call at a time.
Research shows 78% of patients book with whoever responds first. When your front desk can't pick up, that patient dials the next clinic on Google — and you've lost them forever.
A healthier front desk. A fuller appointment book. Built for Australian clinics.
wait longer than acceptable
for a GP appointment
lost to no-shows at a
15% no-show rate
of patients book with
whoever responds first
to turn a missed call
into a conversation
It isn't a people problem. It's a gap in the way clinics work.
During peak hours, 1 in 4 calls go unanswered. Not because your team is bad — because they're human and can only handle one call at a time.
60% of patients who can't reach you on the first try will call another clinic within 5 minutes. You don't get a second chance.
Between Google Ads, SEO, and your website, each new patient enquiry cost you real money. A missed call means that investment walks out the door.
3 unanswered calls a day. 60% call a competitor. $180 average appointment. 260 working days. That's $84,240 a year — lost to unanswered phones.
× 60% call a competitor × $180 per appointment
× 260 working days a year
in potential appointments lost each year
An illustrative estimate, not a revenue guarantee. Move the slider to see what missed calls could mean for your clinic.
From the first ring to the confirmed booking, DrKing keeps every enquiry moving.
A friendly SMS within 60 seconds. A conversation started before your patient looks elsewhere.
Every call answered with a warm, helpful voice. Even when your team is busy or your doors are closed.
Turn “I'd like an appointment” into “you're booked in”. Patients book any time, with SMS confirmation.
Every enquiry captured in your CRM, ready for follow-up. Your team gets the whole story, without the chasing.
A GP appointment in Australia is worth $80–$180 (Medicare rebate + gap). A dental patient's lifetime value can reach $1,500–$3,000 over 2–3 years. That first conversation matters.
Less phone tag. More peace of mind. Here's how it works.
Within 60 seconds. The patient receives an automated SMS acknowledging their call and offering to book an appointment or leave a message.
Yes. DrKing integrates with your current phone setup. You keep your number — DrKing handles the missed-call response automatically.
DrKing operates 24/7. After-hours calls are answered by AI voice, booked automatically, and confirmed via SMS.
Yes. DrKing checks your CRM and personalises the response based on whether the caller is a new enquiry or an existing patient.
DrKing AI screens and filters spam calls automatically. Your team never sees them.
Give every patient a response. Give your team a little breathing room.
Let's recover your missed calls