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Missed call recovery for Australian clinics

Every missed call
is a patient who
called someone else.

Research shows 78% of patients book with whoever responds first. When your front desk can't pick up, that patient dials the next clinic on Google — and you've lost them forever.

Keep your number. Support your team. Never miss a patient.

A healthier front desk. A fuller appointment book. Built for Australian clinics.

26%

wait longer than acceptable
for a GP appointment

ABS · 2024–25
$78K/yr

lost to no-shows at a
15% no-show rate

Illustrative dental practice*
78%

of patients book with
whoever responds first

Research shows · industry benchmark
60 seconds

to turn a missed call
into a conversation

The DrKing response window
The quiet leak in your practice

Your phone rings.
Your revenue walks away.

It isn't a people problem. It's a gap in the way clinics work.

01 / THE BUSY FRONT DESK

Your receptionist is
on another call.

During peak hours, 1 in 4 calls go unanswered. Not because your team is bad — because they're human and can only handle one call at a time.

clinic near meNext available appointment
02 / THE NEXT CLINIC ON GOOGLE

The patient already
googled your competitor.

60% of patients who can't reach you on the first try will call another clinic within 5 minutes. You don't get a second chance.

$
03 / THE INVESTMENT THAT DISAPPEARS

You paid $80–$200
to acquire that lead.

Between Google Ads, SEO, and your website, each new patient enquiry cost you real money. A missed call means that investment walks out the door.

Small moments. Real money.

What does a missed
call really cost?

3 unanswered calls a day. 60% call a competitor. $180 average appointment. 260 working days. That's $84,240 a year — lost to unanswered phones.

× 60% call a competitor × $180 per appointment
× 260 working days a year

$84,240

in potential appointments lost each year

An illustrative estimate, not a revenue guarantee. Move the slider to see what missed calls could mean for your clinic.

Meet your front desk's new teammate

You care for the patient.
We'll catch the call.

From the first ring to the confirmed booking, DrKing keeps every enquiry moving.

Missed Call Text-Back

A friendly SMS within 60 seconds. A conversation started before your patient looks elsewhere.

AI Voice Receptionist

Every call answered with a warm, helpful voice. Even when your team is busy or your doors are closed.

24/7 Online Booking

Turn “I'd like an appointment” into “you're booked in”. Patients book any time, with SMS confirmation.

Lead Management

Every enquiry captured in your CRM, ready for follow-up. Your team gets the whole story, without the chasing.

Made for the way your clinic works.For dentists ↗For general practice ↗

A GP appointment in Australia is worth $80–$180 (Medicare rebate + gap). A dental patient's lifetime value can reach $1,500–$3,000 over 2–3 years. That first conversation matters.

A few things you might be wondering

Good questions.
Clear answers.

Less phone tag. More peace of mind. Here's how it works.

How fast does DrKing respond to a missed call?

Within 60 seconds. The patient receives an automated SMS acknowledging their call and offering to book an appointment or leave a message.

Does it work with my existing phone system?

Yes. DrKing integrates with your current phone setup. You keep your number — DrKing handles the missed-call response automatically.

What if the patient calls after hours?

DrKing operates 24/7. After-hours calls are answered by AI voice, booked automatically, and confirmed via SMS.

Can DrKing distinguish between new and existing patients?

Yes. DrKing checks your CRM and personalises the response based on whether the caller is a new enquiry or an existing patient.

What about spam calls?

DrKing AI screens and filters spam calls automatically. Your team never sees them.

Your next patient is calling

Make sure the next call
ends with “see you then”.

Give every patient a response. Give your team a little breathing room.

Let's recover your missed calls
Built for Australian clinics. Here for your team.