01 / The revenue
That empty chair cost you $250.
A no-show for a 45-minute dental appointment wastes the chair time, the staff cost, and the revenue. At 15% no-show rate, that's 6 empty chairs a week.
LESS WAITING. FEWER EMPTY CHAIRS.
A no-show doesn't just waste a slot.
It wastes the lead, the staff time, and the patient who needed that appointment.
Australian clinics lose 10–20% of appointments to no-shows. For a dental practice, that's $78,000 a year in empty chairs. DrKing cuts no-shows by up to 35% with automated SMS and WhatsApp reminders that actually work.
A little reminder. A big difference to your day.
TODAY · 10:30 AM
45-minute appointmentPatient didn't arrive−$250One empty chair. Real lost revenue.
Your chair deserves a patient.
15%average dental no-show rate
$78Klost per practice, per year*
35%fewer no-shows with reminders†
10–20%no-shows across all specialties
Australian industry benchmarks. *Illustrative dental practice. †Up to 35%. Sources & assumptions
THE REAL COST OF “DID NOT ATTEND”
One missed appointment.
More than one problem.
An empty slot is never really empty. It’s filled with lost time, missed revenue, and care that could have happened.
02 / The patient
Another patient needed that slot.
While your chair sits empty, 3 patients are on your wait list wishing they could get an earlier appointment. But nobody called them.
03 / The team
Manual reminders don't scale.
Your receptionist calling each patient the day before is not a system. It's a hope. And on busy days, it doesn't happen.
THE EMPTY CHAIR CALCULATOR
Small gaps.
A very big number.
6 no-shows a week. $250 per appointment. 52 weeks. That's $78,000 a year — in empty chairs.
What does that look like for your clinic? Move the sliders to find out.
Put that time back to workPotential revenue lost per year$78,000
6 no-shows/week × $250 × 52 weeks
Illustrative estimate in AUD. Revenue, before expenses.
A FULLER DIARY. A CALMER DAY.
A gentle nudge.
Right when it matters.
DrKing takes care of the follow-up, so your team can take care of the patient in front of them.
Less chasing. More caring.Remind them before life gets busy.
Automated SMS and WhatsApp reminders go out 48 hours and 2 hours before the appointment. A timely message, on a channel they actually use.
A cancellation? Meet your wait list.
When a patient cancels, DrKing texts the next patient waiting for care. First to respond gets the slot. Your diary keeps moving.
Secure the bigger appointments.
Collect deposits with a simple text-to-pay link for implants, ortho, and specialist consultations. Get commitment before the chair is reserved.
A FEW THINGS YOU MIGHT BE WONDERING
Good questions.
Straight answers.
How much do automated reminders reduce no-shows?
Research shows SMS reminders reduce no-shows by up to 35%. DrKing sends reminders 48 hours and 2 hours before the appointment via SMS and WhatsApp.
Can DrKing fill cancellations from my wait list?
Yes. When a patient cancels, DrKing automatically texts the next patient on your wait list with the newly available slot. First to respond gets it.
Can it collect deposits for high-value appointments?
Yes. DrKing sends text-to-pay links for deposits on implants, ortho, specialist consultations — securing the appointment before it happens.
Does it work for different appointment types?
Yes. DrKing customises reminder timing and content based on appointment type — a cleaning reminder is different from an implant deposit reminder.
What about patients who don't have SMS?
DrKing can send reminders via SMS, WhatsApp, and email. Patients receive reminders on their preferred channel.
BETTER FOR YOUR PRACTICE. BETTER FOR YOUR PATIENTS.
Your next appointment
should be a patient.
Not an empty chair.
Let’s give your team their time back — and your patients their spot.
See DrKing in actionBuilt for Australian clinics. And the people behind them.