Your trust matters to us.
This DrKing privacy policy explains how personal information is handled when you visit our website, use our services, or get in touch with us. In this policy, “DrKing,” “we,” “us,” and “our” refer to the provider of the DrKing website and services.
We believe privacy should be easy to understand. Below, you’ll find what information we collect, why we use it, and the choices available to you.
DrKing does not store clinical or patient health records. Please do not submit patient-identifiable information, medical records, or other sensitive health information through our website or contact channels.
Information we collect
Depending on how you interact with DrKing, the information we collect may include:
- Information you provide. Your name, email address, organisation, and the details you choose to share when making an enquiry or requesting support.
- Account information. If you create an account, the profile details and preferences needed to provide the service.
- Technical information. IP address, browser and device type, pages visited, and basic diagnostic information generated when you access the website.
Please only share information needed for your enquiry. This website is not a channel for providing patient health records or requesting medical care.
How we use your data
We use personal information to operate and improve DrKing, respond to enquiries, provide support, manage accounts where available, and keep the service secure. We may also use it to meet legal obligations and prevent misuse.
Where applicable law requires a legal basis, we rely on the performance of a contract, compliance with a legal obligation, our legitimate interests in running and securing the service, or your consent. The basis depends on the information and the purpose for which it is used.
Where we rely on consent, you can withdraw it at any time. Any optional marketing communications should include a way to unsubscribe.
When we share data
Personal information may be shared with service providers that help operate DrKing, such as hosting, technical support, and communications providers. They should only receive the information needed for their work and handle it under appropriate confidentiality and data protection obligations.
We may also disclose information when required by law, to protect legal rights or the safety of others, or in connection with a business transfer, subject to applicable protections and notice requirements.
Third-party websites linked from DrKing have their own privacy policies. Please review those policies before providing information to them.
Cookies & preferences
Cookies are small files stored on your device. Essential cookies, where used, help a service function, remember settings, and maintain security. Optional analytics or marketing cookies, if introduced, require an appropriate notice and consent where required by law.
This privacy page does not set analytics or advertising cookies. You can manage or delete cookies through your browser settings. Blocking essential cookies on other parts of a service may affect how those features work.
Storage & security
Personal information should be retained only for as long as needed for the purpose it was collected, including any applicable legal, accounting, or dispute-resolution requirements. Retention depends on the type of information, our relationship with you, and relevant obligations. Information should then be deleted or anonymised.
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, and misuse. No online service or method of transmission can guarantee absolute security.
If information is processed outside your country, applicable data protection requirements and appropriate transfer safeguards should be followed. The protections available in another country may differ from those where you live.
Your privacy rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information held about you.
- Ask for inaccurate or incomplete information to be corrected.
- Request deletion, restriction, or a portable copy of your information.
- Object to certain processing, including direct marketing.
- Withdraw consent where processing is based on your consent.
To make a request, use the contact guidance below. We may need to verify your identity before responding. Some rights are subject to legal exceptions; requests should be handled within the time limits required by applicable law.
You may also raise a concern with your local data protection authority. For information about UK privacy rights, visit the Information Commissioner’s Office.
Children’s privacy
DrKing’s website and services are intended for adults and professional use. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so the matter can be reviewed and the information removed where appropriate.
Changes to this policy
We may update this policy to reflect changes to our services, practices, or legal requirements. The latest version will be available at this address, with the updated date shown at the top of the page. Material changes should be communicated where required by law.
Last updated: September 2026.