31% of referred patients never book. Because nobody followed up.
GP referrals expire. Patients lose momentum. DrKing captures every referral the moment it arrives, follows up automatically, and books the appointment — so the patient your GP colleague referred actually walks through your door.
of specialist referrals never result in a booked appointment
$3,200
average specialist appointment value
78%
of patients book with whoever responds first
5 minutes
the window before a referred patient moves on
The referral follow-up gap
Exceptional care. A missing connection.
Your expertise brings the referrals. What happens next determines whether those patients ever reach your door.
01 / THE SILENCE
Your GP referrer sent the patient. The patient is waiting. Nobody called them.
The referral follow-up gap is the #1 revenue leak in specialist clinics. The GP did their job. The patient is ready. But your team didn’t call in time.
When a specialist has a 6-week wait list and no communication, patients find another specialist. DrKing manages wait lists automatically — and notifies patients when earlier slots open.
A no-show for a 45-minute specialist slot costs you $3,200.
Specialist appointments are high-value and long. One no-show doesn’t just waste a slot — it wastes the referral, the GP’s time, and the patient’s trust.
Behind every smooth appointment, a thousand details. Handled.
Specialist clinic appointment automation for Australia, from first referral to final payment.
01 / Referral capture & auto-follow-up
A referral comes in. A conversation begins.
No more referrals sitting in an inbox. DrKing captures incoming patient details and starts the follow-up automatically, while your team stays in control. Every referral gets a clear next step.
Answer specialist enquiry calls, help patients find an appointment, and get them booked. DrKing takes care of the call, so your reception team can give the patient in front of them their full attention.
DrKing “I can help you book that consultation. Let’s find a time that works for you.”
Illustrative conversation
03 / Wait list management
A cancellation for one. An earlier visit for another.
When a slot opens, DrKing automatically contacts the next patient on your wait list. Patients get seen sooner, your calendar stays full, and your team can stop working through a list of phone numbers.
Send pre-appointment questionnaires automatically by SMS or email. Patients arrive prepared, your team has fewer things to chase, and the consultation starts with the conversation that matters.
Collect consultation fees and procedure deposits with payment links sent straight to the patient’s phone. A simple payment experience for them. Less administration for your practice.
Track referral sources, conversion rates, and revenue per referring GP in one place. Understand which relationships are growing your practice — and where a little more follow-up could make a big difference.
Product illustrations show example workflows and fictional patient details.
The follow-up that always happens
Every referred patient gets a call within 24 hours. Automatically.
DrKing AI calls every referred patient, offers appointment slots, and books the consultation — within 24 hours of receiving the referral. Your team focuses on the patients in the room.
DRKING AI · EXAMPLE CONVERSATIONHi Jordan, I’m the AI assistant for your specialist clinic. We’ve received your GP referral. Can I help you find a time for your consultation?
JORDANYes, thank you. Do you have anything next Wednesday?
DRKING AIWe have 10:30 am available. Shall I book that for you?
A referral followed up. A patient looked after.
Why DrKing for specialists
Better for your practice. Better for your patients.
Built around the way specialist care works. And the people who make it happen.
01
More referrals converted
Every referral followed up within 24 hours. More patients taking the next step.
02
Shorter effective wait times
Wait list auto-fill reduces empty slots and gets patients seen sooner.
03
Better GP relationships
GPs see their referrals are being actioned. Their patients feel looked after.
04
Higher revenue per slot
No-shows reduced by 40% with reminders. Protect the time set aside for care.
05
Referral source tracking
Know which GPs send the most patients, and where referrals turn into bookings.
06
One unified system
Referrals, bookings, wait lists, payments. Everything working together.
No clinical data stored. Built secure from the ground up.
Thoughtful about your workflows. Serious about your trust.
GDPRPrivacy
HIPAAReady
APPAustralian privacy
PCICompliant
Let’s close the gap
Ready to convert more referrals into patients?
Book a 20-minute demo. We’ll show you how DrKing closes the referral follow-up gap.
Can DrKing capture referrals from fax, email, and online portals?
Yes. DrKing monitors referral channels and captures patient details automatically. Your team reviews and confirms — AI handles the initial patient contact.
Does it manage wait lists?
Yes. When a patient cancels, DrKing automatically contacts the next patient on the wait list and offers the newly available slot.
Can it send pre-appointment questionnaires?
Yes. DrKing sends questionnaires via SMS/email before the appointment, so patients arrive prepared and you save time during the consultation.
Can it track which GPs refer the most patients?
Yes. DrKing’s analytics dashboard shows referral sources, conversion rates, and revenue per referring GP.
Does it work for multi-specialist practices?
Yes. DrKing supports multiple specialists with individual calendars, availability rules, and booking types.
Can it collect consultation fees and procedure deposits?
Yes. Text-to-pay links are sent automatically for consultation fees and procedure deposits.
Is it secure?
No clinical data is stored. DrKing is built around GDPR and Australian Privacy Principles (APP), is HIPAA ready, and supports PCI-compliant payments.