Your inbox has 47 unread enquiries. It's 3 PM.
Your receptionist is answering phones, checking in patients, and processing payments. Email enquiries sit unopened for hours. By the time someone reads them, the patient booked elsewhere.
Good care starts with a quick hello
Research shows that every 5-minute delay in responding to a new enquiry reduces your conversion rate by 8%. After 1 hour, you've lost 80% of potential bookings. DrKing responds in 60 seconds — every time.
✓ A faster response. A fuller calendar. A calmer team.
Today, 9:41 PM
DrKing · Replied instantly
book with the first responder
Industry standardconversion drop per 5-min delay
Industry researchof leads lost after 1 hour
Industry benchmarkDrKing's response time
Every enquiry. Every day.The quiet cost of “we'll get back to you”
Your team is busy caring for the people in front of them.
The next patient is still waiting for a reply.
Your receptionist is answering phones, checking in patients, and processing payments. Email enquiries sit unopened for hours. By the time someone reads them, the patient booked elsewhere.
12 enquiries came in between 12 and 2 PM. Nobody was at the desk. At 2 PM, your receptionist starts replying — 2 hours after the first enquiry. 80% of those leads are already gone.
A patient fills out your web form at 9 PM. Your team sees it at 8 AM the next day — 11 hours later. They've already booked with the clinic that responded instantly.
A slow reply adds up
$748,800 a year.
Lost to slow responses. Not a lack of demand.
An illustrative scenario using the assumptions above, not a forecast of your clinic's results. Actual missed revenue depends on enquiry volume, booking conversion and appointment value. Industry benchmarks are indicative and are not specific to every Australian clinic.
A little faster. A lot more human.
DrKing takes care of the follow-up, so your team can take care of patients. Improve your clinic lead response time in Australia, around the clock.
Instant AI responses across web chat, email, SMS and WhatsApp. No unopened messages. No patient left wondering.
DrKing answers questions, finds availability and automatically books the appointment within 60 seconds. Confirmation included.
Every lead is captured and nurtured, even after hours. Wake up to confirmed appointments, with the full conversation ready for your team.
Made for Australian clinics. Explore DrKing for general practice and specialists.
A few quick answers
Everything you need to know about a faster follow-up.
Within 60 seconds, 24/7. Whether the enquiry comes from your website chat, a phone call, SMS, WhatsApp, or a web form — DrKing responds immediately.
Yes. DrKing monitors your enquiry inbox and responds automatically, booking the appointment and confirming with the patient.
DrKing AI handles routine enquiries (booking, pricing, availability) instantly. Complex enquiries are flagged for your team with full context — and the patient gets an immediate acknowledgement.
Yes. DrKing checks your CRM and personalises the response based on patient history.
Yes. DrKing operates 24/7. After-hours enquiries get the same 60-second response — booked, confirmed, and in your calendar by morning.
Your next patient is waiting
See how DrKing turns a new enquiry into a booked appointment — in just 60 seconds.
Book your free demo ↗A personal walkthrough for your clinic. No obligation.