Industries
Dental Clinics General Practice Specialists Allied Health Medical Centres Cosmetic Clinics Veterinary Aged Care
Solutions
AI Voice Receptionist AI Web Chat Missed Call Recovery Text-to-Pay Reviews Reminders Lead CRM Analytics
Company
Integrations About Contact
Book a Free Demo

Good care starts with a quick hello

78% of patients book with whoever responds first.You're not competing on quality — you're competing on speed.

Research shows that every 5-minute delay in responding to a new enquiry reduces your conversion rate by 8%. After 1 hour, you've lost 80% of potential bookings. DrKing responds in 60 seconds — every time.

A faster response. A fuller calendar. A calmer team.

78%

book with the first responder

Industry standard
8%

conversion drop per 5-min delay

Industry research
80%

of leads lost after 1 hour

Industry benchmark
60 sec

DrKing's response time

Every enquiry. Every day.

The quiet cost of “we'll get back to you”

Great clinics lose patients.
Before they ever meet them.

Your team is busy caring for the people in front of them.
The next patient is still waiting for a reply.

01 / THE OVERFLOWING INBOX

Your inbox has 47 unread enquiries. It's 3 PM.

Your receptionist is answering phones, checking in patients, and processing payments. Email enquiries sit unopened for hours. By the time someone reads them, the patient booked elsewhere.

02 / THE LUNCHTIME BACKLOG

Web form submissions pile up over lunch.

12 enquiries came in between 12 and 2 PM. Nobody was at the desk. At 2 PM, your receptionist starts replying — 2 hours after the first enquiry. 80% of those leads are already gone.

03 / THE OVERNIGHT SILENCE

After-hours enquiries wait until morning.

A patient fills out your web form at 9 PM. Your team sees it at 8 AM the next day — 11 hours later. They've already booked with the clinic that responded instantly.

A slow reply adds up

What is “we'll reply later”
really costing you?

20enquiries a day
×
80%lost after a 1-hour delay
×
$180average appointment
×
260working days

$748,800 a year.

Lost to slow responses. Not a lack of demand.

An illustrative scenario using the assumptions above, not a forecast of your clinic's results. Actual missed revenue depends on enquiry volume, booking conversion and appointment value. Industry benchmarks are indicative and are not specific to every Australian clinic.

A little faster. A lot more human.

The first to respond.
The easiest to book.

DrKing takes care of the follow-up, so your team can take care of patients. Improve your clinic lead response time in Australia, around the clock.

01 / RESPOND

Every enquiry gets a hello.

Instant AI responses across web chat, email, SMS and WhatsApp. No unopened messages. No patient left wondering.

02 / BOOK

From interested to booked.

DrKing answers questions, finds availability and automatically books the appointment within 60 seconds. Confirmation included.

03 / FOLLOW UP

Your clinic is always there.

Every lead is captured and nurtured, even after hours. Wake up to confirmed appointments, with the full conversation ready for your team.

AI Chat AI Voice24/7 Online Booking Lead Management

Made for Australian clinics. Explore DrKing for general practice and specialists.

A few quick answers

Good questions.
Fast answers.

Everything you need to know about a faster follow-up.

How fast does DrKing respond to new enquiries?

Within 60 seconds, 24/7. Whether the enquiry comes from your website chat, a phone call, SMS, WhatsApp, or a web form — DrKing responds immediately.

Does it work for email enquiries?

Yes. DrKing monitors your enquiry inbox and responds automatically, booking the appointment and confirming with the patient.

What if the enquiry is complex?

DrKing AI handles routine enquiries (booking, pricing, availability) instantly. Complex enquiries are flagged for your team with full context — and the patient gets an immediate acknowledgement.

Can it distinguish between new and returning patients?

Yes. DrKing checks your CRM and personalises the response based on patient history.

Does it work after hours?

Yes. DrKing operates 24/7. After-hours enquiries get the same 60-second response — booked, confirmed, and in your calendar by morning.

Your next patient is waiting

Be the clinic that
gets back to them first.

See how DrKing turns a new enquiry into a booked appointment — in just 60 seconds.

Book your free demo

A personal walkthrough for your clinic. No obligation.