An enquiry comes in.
A message, a call, a late-night question. DrKing captures the lead and qualifies it instantly, whichever channel it arrives on.
Every channel, welcomedA little order. A lot more opportunity.
Every enquiry.
Every channel.
One pipeline.
Zero leads lost.
DrKing captures every lead from every channel — web chat, phone, SMS, WhatsApp, Instagram, Facebook — into one unified CRM pipeline. AI qualifies, tags, and routes each lead automatically.
Built for Australian clinics. Made for real people.
Many conversations. One clear view.No enquiry left behind.
Your lead pipelineLive
New 3
Emma W.Web chat
James L.Instagram
Qualified 2
Olivia M.Cosmetic
Booked 4
Noah T.Consultation
New lead, already qualified.
Tagged. Assigned. Ready for you.
6All channels
unified
unified
AILead
qualification
qualification
1Visual
pipeline
pipeline
0Leads lost
in the shuffle
in the shuffle
From hello to booked
Good things start
with a clear next step.
No copying, pasting or “who’s following this up?” Just a simple flow that keeps every enquiry moving.
It finds the right hands.
AI adds the relevant tags and routes the lead to the right team member. The context is there before the conversation starts.
Qualified, tagged, assignedYou see the way forward.
Follow every lead through a visual pipeline. Know where things stand, what needs attention and who owns the next step.
Clear stages, no gapsLess chasing. More connecting.
A calmer way to
grow your clinic.
Clinic CRM and lead management for Australia, built around the way your team actually works.
One inbox. All your leads.
EW
Emma W.Hi, are you taking new patients?
JL
James L.I’d love to book a consultation.
OM
Olivia M.Could you tell me more?
NT
Noah T.Enquiry about appointment times
01 / Unified lead inbox
Six channels.
One place to say hello.
Your next patient could be messaging from anywhere. Bring web chat, phone, SMS, WhatsApp, Instagram and Facebook into one shared inbox, so your team can pick up the conversation with confidence.
Every enquiry, together at last
Give every lead a timely reply “Hi! I’m interested in a skin consultation. Do you have anything next week?”
DrKing has connected the dots
Next step: route to the cosmetic team.
A head start on a meaningful conversation.
02 / AI qualification + tagging
A little context.
A much better connection.
DrKing makes sense of each enquiry, identifies what the person is looking for and adds useful tags. Your team starts with the details that matter, instead of starting from scratch.
Less sorting. More thoughtful follow-up.
A clear view of what’s next
New
Emma W.Web chat
James L.Instagram
Qualified
Olivia M.WhatsApp
Booked
Noah T.Phone
Ava R.SMS
5 leads. Every next step in sight.
Interactive example · illustrative data
03 / Visual sales pipeline
See the whole picture.
Spot the next step.
From the first hello to a booked consultation, every lead has a place. See progress at a glance and spot enquiries that need a nudge before they go quiet.
A shared view that keeps everyone in sync
EW
New skin consultation lead
Qualified · ready for follow-up
Matched to the right team
SKSarah K.
Cosmetic team
AMAlex M.
Reception
04 / Auto-assignment
The right person.
Right from the start.
Give every lead a clear owner. DrKing routes enquiries to the right team member using your clinic’s assignment rules, so there’s less passing messages around and more moving things forward.
Clear responsibility, smoother handovers
Where conversations begin
Web chat
42
Instagram
30
Phone
21
WhatsApp
15
Example channel activity
05 / Lead source tracking
Know where your
next patient found you.
Keep the source of every enquiry in view. Understand which channels bring people to your clinic, so your next marketing conversation starts with clarity.
A clear trail from channel to conversation
Your pipeline, in perspective
Enquiries
120
Bookings
48
Conversion
40%
Week 1Week 2Week 3Week 4
Illustrative data, not a performance guarantee
06 / Conversion analytics
Turn a clearer picture
into a stronger practice.
See how enquiries become bookings and where momentum slows. Bring lead sources and conversion insights together to make informed decisions about your clinic’s growth.
Get to know your numbersYour clinic. Your kind of care.
Built around people.
Just like your practice.
Whether you’re welcoming a new GP patient or guiding someone towards their first cosmetic consultation, every enquiry deserves a thoughtful next step. Give your team the room to make it happen.
A few good questions
Let’s clear
things up.
The details behind a calmer, more connected lead pipeline.
Which channels can DrKing capture clinic leads from?
DrKing brings enquiries from web chat, phone, SMS, WhatsApp, Instagram and Facebook into one unified CRM pipeline. Your team can see where each enquiry started and follow its progress without jumping between separate inboxes.
How does AI qualify and tag a new enquiry?
DrKing uses the information in an enquiry to identify what the person is looking for, qualify their interest and apply relevant tags. This gives your team context for the next conversation. Lead qualification supports your administrative workflow; it is not clinical assessment or medical advice.
Can leads be assigned to different people in my clinic?
Yes. DrKing can automatically route qualified leads to the right team member using your clinic’s assignment rules. Each enquiry has a clear owner, so reception and other team members know who is responsible for the next step.
Can I see which channels turn enquiries into bookings?
Yes. Lead source tracking shows where enquiries originate, while conversion analytics show how leads move through your pipeline. Together, they help you understand which channels contribute to bookings and where follow-up needs attention.
Is DrKing lead management suitable for Australian GP and cosmetic clinics?
DrKing’s lead management is designed for Australian clinics, including general practices and cosmetic clinics. A unified inbox, automatic assignment and a visual pipeline help teams manage different enquiry types. Book a demo to discuss your clinic’s channels, team structure and workflow.
Every enquiry is a beginning
Give your next patient
a clear path to you.
Bring your channels together. Give your team clarity.
Let’s find a better flow for your clinic.
Let’s talk about your clinic
A conversation, not a commitment.