01 / AFTER HOURS
3 AM emergency call. Voicemail. Pet owner panics.
They need reassurance and a clear next step. An unanswered phone sends them searching for another clinic.
A little more care. On every call.
Pet owners call when their animal is sick — not when it’s convenient for your front desk.
65% of vet calls happen outside business hours. Pet owners are anxious, emotional, and impatient. DrKing answers every call instantly, triages emergencies, and books appointments — so no pet owner hears voicemail when they’re worried about their animal.
Built for Australian vet clinics. Here for their humans, too.
A friendly voice. Any hour.DrKing is looking after your calls
“Of course. Let’s get Bella some help.”
For the ones who can’t tell us what’s wrong.65%of calls
Happen after business hours
$180per visit
Every missed booking matters
24/7
Emergency triage & escalation
60-second
Response. A little less worry.
You care for the pets. Who’s caring for the calls?
A missed call is more than
a missed appointment.
There’s a worried human on the other end. And a busy team doing their very best.
02 / THE MIDDAY RUSH
Lunch time = call volume spike = unanswered phones.
Your reception team can’t be in two places at once. Caring for the pet in front of them shouldn’t cost the next booking.
03 / THE EVERYDAY ENQUIRIES
Boarding and grooming enquiries buried under urgent calls.
Routine questions still deserve a thoughtful answer. Keep them moving without distracting your clinical team.
The quiet cost of being closed
Small missed moments. A very big number.
8 after-hours calls a day. 65% go to voicemail. $180 avg visit. 365 days. That’s $341,000 a year — lost while you’re closed.
$341,000 / yearIn potential missed appointment revenue
Illustrative estimate: 8 × 65% × $180 × 365 = $341,640, rounded down. Assumes each missed call becomes one lost visit; actual results vary. Call and visit figures are supplied industry estimates.
A calmer clinic starts here
You look after them.
We’ll look after
the next call.
An AI receptionist for vet clinics in Australia, built to give your team breathing room and pet owners a little peace of mind.
A friendly answer.
Even at three in the morning.
DrKing answers every call 24/7, gathers the details and triages emergencies using your clinic’s escalation protocols. Worried owners get a clear next step.
Explore after-hours careThe right appointment.
The right level of urgency.
Routine check-up? Booked. Something more urgent? Flagged for your team or directed to your nominated emergency service. You set the rules.
Meet your AI voice receptionistCare that carries on.
Long after the call.
Send confirmations, appointment reminders and vet-approved follow-up care instructions. Keep pet owners informed, from the first hello to the final check-in.
Help more patients show upOne helpful member of your team
Less phone juggling.
More tail wagging.
All the little things that make a big difference to your day. Working together, around the clock.
AI Voice, 24/7
A warm, consistent answer to every call. From opening hours to the next available appointment, even when your team is off duty.
Always here to answerEmergency Triage
Recognise potential urgency, collect important details and escalate using your instructions. Clinical decisions stay with a vet.
Online Booking
Let pet owners book routine visits when it suits them, with availability and appointment types set by your clinic.
Appointment Reminders
A timely nudge for busy humans. Send confirmations and reminders so fewer appointments slip through the cracks.
Keep the care on scheduleLead Management
Keep new enquiries, boarding questions and grooming requests in one place, ready for your team to follow up.
Give every enquiry a next stepReview Collection
Follow up after visits with a simple review request. Make it easier for pet owners to share their experience with your clinic.
Good questions. Clear answers.
A few things
you might
be wondering.
Because choosing a voice for your clinic is a personal decision.
Can it handle emergency triage?
Yes. DrKing can gather symptoms and contact details, follow your clinic’s triage protocols, and escalate potential emergencies to your team or nominated emergency vet. It supports the first response; it does not diagnose, prescribe or replace a veterinarian.
Does it know which calls are urgent?
DrKing uses the information a caller provides and your clinic’s escalation rules to flag potentially urgent cases. If urgency is unclear, the call should be escalated for human review rather than treated as routine. Your team sets the protocols and emergency contacts.
Can pet owners book online?
Yes. Pet owners can book routine appointments online using the availability and appointment types your clinic makes available. Potential emergencies are directed to urgent assistance rather than a routine booking.
Does it work for multi-vet practices?
Yes. DrKing can support multi-vet practices with booking rules for different vets, appointment types and locations. Availability and routing are configured for your practice during setup.
Can it send care instructions after visits?
Yes. DrKing can send follow-up care instructions that your veterinary team has approved, along with confirmations and reminders. It shares your guidance; it does not generate a diagnosis or independently change a pet’s treatment plan.
For every pet. And their person.
Give every worried owner
a reassuring first hello.
Your team deserves a little breathing room. Your callers deserve to feel heard. DrKing is here for both.